FCC Announces New Procedures for Communications Accessibility Informal Complaints


The FCC released a Public Notice noting the start of new procedures for consumers to file requests for dispute assistance and informal complaints regarding accessibility of the following technologies used for communication:

Advanced communications services and equipment (such as cellphones, smartphones, computers, laptops, and tablets used for text messaging, e-mail, or instant messaging); Internet web browsers built into mobile phones; and Telecommunications services and equipment (such as telephones).


New Communications Accessibility Informal Complaints Procedures

FCC complaints system – Select “Access by People with Disabilities.”

Learn more about the FCC’s accessibility requirements

Links to the Public Notice: MS-Word | PDF

Source:  Pacific ADA Center Subscription Newsletter



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